Welcome to the Reliance Water Heaters manual. This guide provides essential information for safe installation, operation, and maintenance of your water heater.
1.1 Overview of Reliance Water Heater Models
Reliance offers a diverse range of water heater models designed to meet various household needs. Their lineup includes electric, gas, and propane models, with options for tank and tankless systems. Electric models like the 6 30 2OT1 (27 gallons) and 6 40 2OT4 (40 gallons) provide reliable performance with 6-year warranties. Gas and propane models offer high efficiency and rapid heating. Tankless models are ideal for space-saving and continuous hot water supply. Each model is engineered for durability, energy efficiency, and safety, ensuring consistent hot water delivery. Whether for small households or larger homes, Reliance has a model tailored to fit specific requirements.
This manual is crucial for the safe and efficient operation of your Reliance water heater. It provides detailed installation, maintenance, and troubleshooting guidelines. Following the instructions ensures compliance with safety standards, preventing risks like fire, scalding, or electric shock. The manual also helps maximize energy efficiency and prolong the heater’s lifespan. Referencing it regularly allows users to perform routine checks and address issues promptly. Keeping the manual accessible, especially in the pocket provided, ensures quick reference for maintenance and emergency situations. Adhering to the guidelines helps maintain warranty validity and ensures optimal performance of your water heater. Always consult it before making any adjustments or repairs. Safety is critical when installing and operating your Reliance water heater. Ensure proper combustion air and ventilation to prevent hazards. Always follow safety precautions to avoid risks like fire, scalding, or explosion. Important Safety Precautions: Always ensure the water heater is properly installed and maintained. Never operate the unit if it is damaged or leaking. Keep the area around the water heater clear of flammable materials. Ensure proper ventilation to avoid carbon monoxide buildup. Before performing any maintenance, turn off the power and gas supply. Follow all instructions carefully to prevent risks of fire, explosion, or scalding. Regularly inspect the temperature and pressure relief valve to ensure it is functioning correctly. If you notice any unusual sounds or smells, shut off the unit immediately and contact a professional. Always prioritize safety to protect yourself and your property. Safety alert symbols are used throughout this manual to draw attention to critical information. The Warning symbol indicates a potential hazard that could result in serious injury or death. The Cause and Effect symbol highlights specific actions or conditions that may lead to damage or unsafe operation. The Caution symbol alerts you to potential damage to the water heater or surrounding property. The Notice symbol provides important information for proper installation, operation, or maintenance. Always take the time to understand and follow these symbols to ensure safe and effective use of your Reliance water heater. These symbols are key to preventing accidents and ensuring longevity of the unit.1.2 Importance of Using the Manual
Safety Information
2.1 Important Safety Precautions
2.2 Safety Alert Symbols and Their Meanings
2;3 Combustion Air and Ventilation Requirements
Proper combustion air and ventilation are critical for safe and efficient operation of your Reliance water heater. Ensure the unit is installed in a well-ventilated area to prevent carbon monoxide buildup. The room must have a permanent opening providing fresh air, such as a window or vent. For gas models, maintain unobstructed airflow to the burner and ensure compliance with local codes. Inadequate ventilation can lead to hazardous conditions, including explosion risks or carbon monoxide poisoning. Always follow the manual’s ventilation guidelines to ensure safety and optimal performance of your water heater. Regular inspections of vents and air intake systems are essential.
Installation Guidelines
Proper installation ensures safe and efficient operation of your Reliance water heater. Follow all local building codes and manufacturer instructions. Choose a location close to water supply and hot water usage areas. Ensure the area is level, well-ventilated, and protected from freezing temperatures. Gas models require proper venting. Electric models need a dedicated electrical circuit. Always shut off water and power supplies before starting installation. Use genuine Reliance parts for compatibility. Consult a professional if unsure. Regularly inspect installation for leaks or damage. Proper installation prevents hazards and extends the heater’s lifespan. Always refer to the manual for specific instructions.
3.1 Choosing the Right Location for the Water Heater
Selecting the ideal location for your Reliance water heater is crucial for efficient operation and safety. Place it near the main hot water usage areas to minimize heat loss and reduce piping costs. Ensure the location is level, dry, and well-ventilated. Avoid areas prone to freezing or flooding. For gas models, ensure proper ventilation to prevent carbon monoxide buildup. Electric models should be near a power supply but away from water sources to avoid electrical hazards. Do not install in unheated spaces like garages or basements where freezing temperatures could damage the unit. Always follow local building codes and manufacturer guidelines for installation.
3.2 Step-by-Step Installation Process
Begin by connecting the water supply lines, ensuring they are properly secured and aligned. For gas models, connect the gas line and test for leaks using soap solution. Install a sediment trap if required. Next, attach the temperature and pressure relief valve, directing it downward. For electric models, connect the power supply to the designated terminals, ensuring all connections are tight and insulated. Fill the water heater with water by opening the cold-water inlet valve and check for leaks. Once filled, turn on the power and follow the lighting instructions for gas models. Test the operation to ensure everything functions correctly. Always refer to local codes and manufacturer guidelines.
3.3 Compliance with Local Building Codes
Ensure your Reliance water heater installation meets local building codes and regulations. Obtain necessary permits before starting the installation. Verify requirements for venting, drainage, and electrical connections. Check if a licensed professional is mandated for installation in your area. Non-compliance can result in safety hazards or legal issues. Consult local authorities to confirm specific guidelines for your region. Proper compliance ensures safe and efficient operation of your water heater. Always adhere to regional standards for gas, electric, and tankless models to avoid potential risks and guarantee warranty validity. Failure to comply may void the manufacturer’s warranty or lead to system malfunctions.
Operating Instructions
Follow detailed guidelines for filling, lighting, and adjusting settings. Ensure water flows from the faucet before igniting gas. Refer to pages 20-21 for lighting instructions. Always follow safety precautions.
4.1 Filling the Water Heater
Always ensure the water heater is completely filled with water before operation. Open the cold-water inlet valve slowly to allow water to enter the tank; Once water flows steadily from the hot water faucet, the tank is full. Never operate the heater without water to avoid damage. Close the drain valve during filling to prevent leaks. If using a check valve, ensure it’s installed correctly to prevent backflow. After filling, check for leaks around connections. Proper filling ensures safe and efficient operation, preventing potential damage to the tank and heating elements.
4.2 Lighting and Operating the Water Heater
To light the water heater, ensure the tank is full of water and all valves are open. Turn the temperature control knob to the “pilot” position. Press and hold the pilot button, then light the pilot with a match or lighter; Once the pilot ignites, release the button and adjust the burner flame as needed. Ensure the pilot remains lit for proper operation. Follow the lighting instructions carefully to avoid hazards. After ignition, the burner will activate, heating the water to the set temperature. Always monitor the temperature setting to ensure safe and efficient operation.
4.3 Adjusting the Temperature Settings
To adjust the temperature on your Reliance water heater, locate the thermostat on the front or side of the unit. Turn the temperature control knob to your desired setting. For most models, the recommended temperature is between 100°F and 120°F to balance efficiency and safety. Avoid setting the temperature too high to prevent scalding. If your model has a digital display, use the arrow buttons to adjust the temperature. Always allow 30 minutes for the water to reach the new temperature after adjustment. Refer to your specific model’s manual for detailed instructions, as controls may vary.
Maintenance and Care
Regular maintenance ensures optimal performance and longevity of your Reliance water heater. This section covers routine tasks, part inspections, and replacement procedures to keep your unit running efficiently.
5.1 Routine Maintenance Tasks
Ensure your Reliance water heater operates efficiently by performing routine maintenance. Check the temperature and pressure relief valve annually, and inspect for leaks around connections. Flush the tank every 6-12 months to remove sediment buildup, which can reduce efficiency and lifespan. Regularly clean the exterior and ensure proper ventilation. For gas models, inspect the venting system and combustion air intake for blockages. Always turn off the power or gas supply before servicing. Refer to your specific model’s manual for detailed instructions and guidelines to maintain optimal performance and safety.
5.2 Replacing the Drain Valve Washer
To replace the drain valve washer on your Reliance water heater, start by turning off the gas supply and allowing the tank to cool. Drain the tank partially or completely, depending on the model. Locate the drain valve at the bottom of the heater and disconnect it from the system. Remove the old washer and inspect for mineral buildup. Install the new washer, ensuring it is securely in place. Reassemble the valve and tighten all connections. Turn the water supply back on and check for leaks. Refer to your model-specific manual for detailed instructions and diagrams to complete the process successfully.
5.3 Inspecting and Replacing Parts
Regular inspection of your Reliance water heater is crucial for optimal performance. Check for leaks, corrosion, or mineral buildup on connections and components. Inspect the anode rod for degradation and replace it if necessary. For parts requiring replacement, ensure you use genuine Reliance spare parts to maintain warranty and performance. Turn off the power and water supply before starting any replacement. Drain the tank if needed, and follow the manual’s specific instructions for your model. Replace worn or damaged parts promptly to prevent further issues. Always refer to your model-specific guide for detailed procedures and diagrams to ensure safe and correct replacements.
Troubleshooting Common Issues
This section helps identify and resolve common water heater problems, ensuring efficient operation and extending the unit’s lifespan.
6.1 Identifying Leaks in the Water Heater
Identifying leaks early is crucial to prevent water damage and maintain efficiency. Check the tank, connections, and drain valve for visible water droplets or puddles. Ensure all fittings are tight. If leaks persist, contact a professional for assistance. Regular inspections can help prevent major issues.
6.2 Solving Common Operational Problems
If your water heater isn’t functioning properly, check for common issues like no hot water, inconsistent temperatures, or unusual noises. For no hot water, ensure the power supply is on and the thermostat is set correctly. If temperature fluctuates, adjust the thermostat or check the heating element. Strange noises may indicate sediment buildup; drain the tank to resolve this. Always refer to the manual for specific troubleshooting steps. If issues persist, contact a licensed professional for assistance. Regular maintenance can help prevent these problems and ensure optimal performance.
6.3 When to Call a Professional
If you encounter complex issues like internal leaks, electrical malfunctions, or gas line problems, it’s best to call a licensed professional. Attempting repairs yourself can lead to safety risks or further damage. For issues beyond basic troubleshooting, such as persistent errors or system failures, contact Reliance customer support for assistance. They can guide you to authorized service providers. Always ensure any repairs use genuine Reliance parts to maintain warranty validity and safety standards. Never ignore severe problems, as they may lead to hazardous conditions like gas leaks or electrical shocks. Professional expertise ensures your water heater operates safely and efficiently.
Warranty and Support
Reliance offers a comprehensive warranty covering tank leaks and defective parts. Contact customer support for assistance with claims or service. Use genuine parts for warranty validity.
7.1 Understanding the Reliance Warranty
The Reliance warranty provides coverage for the glass-lined tank and component parts. For the original owner, a leaking tank is replaced with a new model of equivalent size. Defective parts are replaced free of charge. The warranty requires proper installation and maintenance. It’s essential to register the product and retain the purchase receipt. Warranty claims must be submitted through authorized distributors, with the defective part or heater returned for evaluation. Using genuine Reliance parts ensures warranty validity. Always refer to the manual for specific terms and conditions.
7.2 Contacting Customer Support
For assistance with your Reliance water heater, contact customer support at 1.888.837.1451 or visit their website at reliancehomecomfort.com. Before reaching out, have your model and serial number ready, located on the data plate of your water heater. This ensures faster service and accurate support. Customer support can help with troubleshooting, warranty claims, and general inquiries. They are available to address concerns and provide guidance for optimal performance. Always use genuine Reliance parts and follow manual instructions to maintain warranty coverage. For rentals, termination notices can also be submitted online through their portal.
Parts and Accessories
Reliance offers genuine spare parts and recommended accessories to ensure optimal performance and longevity of your water heater. Use genuine parts for warranty compliance.
8.1 Genuine Reliance Spare Parts
Genuine Reliance spare parts ensure compatibility and performance for your water heater. These parts are designed to meet safety and efficiency standards, maintaining your warranty and extending lifespan. Always use authentic components to avoid damage and ensure reliability. Visit the Reliance website or contact an authorized distributor for a comprehensive list of available parts tailored to your specific model. Proper installation by a qualified technician is recommended to guarantee optimal functionality and safety. Original parts are essential for maintaining the quality and durability of your water heater, providing peace of mind and consistent performance over time.
8.2 Recommended Accessories for Optimal Performance
To enhance the efficiency and longevity of your Reliance water heater, consider installing recommended accessories. Insulation blankets can reduce heat loss, while temperature and pressure relief valves ensure safety. Drain pans protect against leaks, and digital thermostats optimize temperature control. For gas models, venting kits and combustion air intake systems are essential. Tankless models may benefit from scale prevention systems to maintain performance. Always use Reliance-approved accessories to ensure compatibility and warranty validity. Visit the Reliance website or authorized dealers for a full list of recommended accessories tailored to your model. Proper installation by a licensed technician is advised to guarantee safety and optimal performance.
Model-Specific Guides
This section provides detailed instructions for Reliance water heater models, including electric, gas, propane, and tankless options, ensuring proper installation, operation, and maintenance for each type.
9.1 Electric Water Heater Models
Reliance offers a wide range of electric water heater models designed for efficiency and reliability. Models include the 6 30 2OT1 (27 gallons) and 6 40 2OT4 (40 gallons), both featuring a 6-year warranty. These compact and energy-efficient units are ideal for residential use. Installation instructions, operation guidelines, and maintenance tips specific to electric models are provided in this section. Ensure the water heater is located near a power supply and not in areas prone to freezing. Refer to the model-specific manual for detailed instructions on wiring, temperature settings, and troubleshooting. Always follow safety guidelines for electric appliances to ensure optimal performance and longevity.
9.2 Gas and Propane Water Heater Models
Reliance gas and propane water heaters are designed for high efficiency and reliability. These models require proper installation, including combustion air and ventilation setup to ensure safe operation. The 50-gallon Reliance 6 50 DORT is a popular choice, offering a 4.5kW heating element for consistent hot water supply. Always follow the lighting instructions provided in the manual and ensure the gas supply is correctly connected. Regular maintenance, such as inspecting the venting system, is crucial for optimal performance. Refer to the model-specific manual for detailed troubleshooting and operation guidelines. Visit the Reliance website for more information on gas and propane models.
9.3 Tankless Water Heater Options
Reliance tankless water heaters offer continuous hot water and energy efficiency. These models are ideal for homes with limited space and high demand for hot water. They provide endless hot water and reduced energy consumption compared to traditional tank models. Installation requires proper venting and gas line setup. Regular maintenance, like cleaning filters, ensures optimal performance. Reliance tankless models are designed for durability and reliability. For more details, refer to the specific manual for your model, available on the Reliance website. Always follow safety guidelines and installation instructions to ensure proper function and longevity of your tankless water heater.
Additional Resources
Access the Reliance Product Selector Tool, download manuals, and explore literature like brochures and guides for optimal water heater selection and maintenance, ensuring peak performance.
The Reliance Product Selector Tool simplifies choosing the right water heater for your needs. Easily compare models, features, and benefits online. Use this tool to identify the best fit based on your home’s size, water usage, and energy preferences. Whether you’re considering electric, gas, or tankless options, this tool provides personalized recommendations. Visit the Reliance website and navigate to the “Product Selector” section to get started; This resource ensures you make an informed decision, optimizing performance and efficiency for your household. To ensure you have the most up-to-date information for your Reliance water heater, download the latest manuals from the official Reliance website. Visit the “Literature and Manuals” section, where you can search by model number or product type. Manuals are available in PDF format, making them easy to access and print. Regularly check for updates to stay informed about new features, safety guidelines, or maintenance recommendations. This resource ensures you always have the most accurate instructions for your specific water heater model. For assistance, contact Reliance customer support directly through their website. Reliance offers a variety of literature and brochures to help you make informed decisions about your water heater. These resources include detailed product specifications, comparison guides, and information on energy-efficient models. The Reliance Selection Guide provides a comprehensive overview of available models, while brochures like the Heat Pump Water Heaters brochure highlight cutting-edge technology. Literature is easily accessible on the Reliance website, allowing you to download or print materials for reference. These resources are designed to assist in selecting the right water heater for your needs and understanding its features and benefits. Visit the Reliance website to explore their full range of literature.10.1 Reliance Product Selector Tool
10.2 Downloading the Latest Manuals
10.3 Reliance Literature and Brochures